Fold (866) 411-6254
Track your laundry Schedule pickup
Hotel partnership program

One laundry vendor.
Both sides of your property.

Guest laundry as a 5-star amenity and back-of-house linen at scale — sheets, spa towels, staff uniforms, banquet linen. One vendor, one logistics network, one monthly invoice.

Guest laundry Sheets & pillowcases Spa & pool towels Staff uniforms Banquet linen 👨‍🍳 Chef coats & aprons
Request a partnership → ▶ Watch the 1-minute tour

Serving 10+ properties across LA & SF · Serving hotels since 2012

Live in 7 business days
No setup fee · Net-30 monthly invoicing
What we handle

Two services, one partner.

Most laundry vendors do guest amenity OR back-of-house linen. Fold runs both on the same logistics network — which is how we keep wholesale rates honest and turnaround tight.

Guest amenity

Guest laundry, as a 5-star amenity.

Your guest drops a bag at the front desk before 9 AM. We pick up by 9 AM, clean and fold, and have it back in their room by 8 PM — bagged in your branded sleeve if you want. After 9 AM, ⚡ Express same-day (+$30) keeps the same-day promise alive up to noon.

  • Same-day return at most properties (drop by 9 AM → back by 8 PM; ⚡ Express +$30 between 9 AM and noon)
  • Branded handoff — your logo on the garment bag and ticket, optional
  • Front-desk-only workflow — no app required for guests; concierge handles intake
  • Direct billing to the guest folio or to their card, your choice
  • Wash & fold, dry cleaning, hang-dry, alterations — full menu
Hotel ops

Linen & uniforms, at scale.

Housekeeping linen, pool and spa towels, banquet linen, restaurant aprons, chef coats, valet and bell uniforms. Daily or weekly cadence, picked up at your service entrance.

  • Housekeeping linen — sheets, pillowcases, duvet covers, bath
  • Pool & spa towels — high-volume, daily turn
  • Banquet linen — tablecloths, napkins, runners
  • Staff uniforms — chef coats, bell uniforms, valet, housekeeping
  • Inventory tracking — par counts, loss reports, monthly recon
Trusted at properties across LA & SF
Why hotels pick Fold

Built for properties that protect their guest experience.

🤝

Dedicated account manager

One named contact for both sides of your account. Texts back, knows your property, escalates without ticket queues.

Wholesale pricing + monthly invoicing

Volume-tiered rates published up front. Net-30 terms, one PDF invoice per month, line-itemed by service and date.

Photo intake on every guest order

Every garment is photographed before processing. If a guest reports an issue, we have receipts — protects your front desk from getting caught in the middle.

Service-entrance routing

Linen and uniform pickups go through your loading dock on your schedule, not the front lobby. Doesn't compete with guest traffic.

Par-count and loss reporting

Monthly inventory reconciliation on linen and uniforms. You see what's in rotation, what's lost, what's near retirement. No surprises.

Branded sleeve + ticket (optional)

For guest amenity orders, your logo on the garment bag and the return slip. Looks like you, not us — keeps your 5-star experience consistent.

Onboarding

Live in 7 business days.

From the first call to your first pickup. Most hotels are up by the following Monday.

Day 1

Discovery call

30 minutes with your GM or operations director. We map guest volume, room count, current linen vendor, and where you feel friction.

Day 2–3
🏨

Site visit + quote

Your account manager walks the property — front desk, loading dock, housekeeping. Custom-rate quote within 24 hours.

Day 4–7
✅

First pickup

Branded supplies delivered, front-desk staff trained in 20 minutes, ops calendar set. First pickup runs on day 7 or sooner.

Request a partnership.

Tell us about your property and we'll come back within 1 business day with a custom rate sheet and a site-visit date.

Thanks — we got your request.

We'll come back within 1 business day with a rate sheet and a site-visit date. Need us sooner? Call (866) 411-6254.

We respond within 1 business day. No setup fee. No commitment to request a quote.
Partner FAQ

What hotels ask before signing.

Custom by property. Guest amenity uses a volume-tiered wholesale rate (you mark up to your guest at whatever margin works for your folio). Hotel ops is priced per pound or per piece depending on the item type. We come back with a written rate sheet after the site visit — no haggling, no surprises.
Month-to-month, no setup fee, no annual lock-in. We earn the renewal every month. Most partners stay because the service is reliable and the invoicing is clean.
Yes. We work with both owned linen (you own the inventory) and rented linen (we rent and replenish). Most hotels start with owned and switch to rented as they see how par counts move. Your account manager will walk you through both options.
Same-day return at most properties — drop by 9 AM, back by 8 PM. Between 9 AM and noon, guests can still choose ⚡ Express same-day for a $30 surcharge. Suits, leather, and delicate dry cleaning take 24 hours. Your front desk sees the promised return time before they take the bag.
Every guest garment is photographed at intake. If something's reported damaged, we have a record of its condition before processing. Fold investigates each claim and, if it resulted from our negligence, decides a fair resolution; any payment follows standard linen-industry liability caps (10× the cleaning charge, capped at $250 per item, $500 per order) — and we settle directly with the guest so your front desk doesn't get pulled in.
Currently Los Angeles and San Francisco metro areas, with active expansion into San Diego, Las Vegas, Phoenix, Austin, Miami, NYC, Boston, Chicago, Seattle, Portland, Denver, Nashville, Atlanta, and Honolulu through 2026. If your portfolio is multi-market, talk to us — we may be able to launch alongside you.

Let's protect your guest experience together.

Request a partnership and we'll come back with a custom rate sheet within one business day.

Request a partnership → Call (866) 411-6254
Also from Fold for business: Fold for Business → Fold for Airbnb Hosts →